To Order

ORDERING INFORMATION

 

1. You can place an order by using PayPal, or a debit or credit card through our shopping cart.

2. If you are ordering on behalf of a school, education, social services, healthcare or other organisation you can choose to be invoiced for your order via Checkout. Standard 30 day terms apply to all credit accounts.

3. If you are an existing customer, please log in by entering your email address and password. Your delivery details will be automatically entered. If you are a new customer we will ask you for your name, invoice address, and delivery address (if different to your address).

4. On the Checkout page please choose whether you are paying for your order online or whether you wish to be invoiced for your goods. You will be sent an order acknowledgment email once your order has been placed.

5. Once you have set up an account you will be able to update your contact details,  review your order history, and edit your address and payment details.

6. For non-book products, VAT will be added at the prevailing rate at Checkout.

 

 

POST & PACKAGING

Packing and delivery charges will be applied as follows:

  • £3.50 for orders under £15.00
  • £5.00 for orders between £15.00 and £50.00
  • £8.75 for orders between £50.00 and £100.00
  • £15.00 for orders over £100.00


Overseas Delivery: P&P charged at cost. Please contact us for a quotation before ordering.

 

RETURNS

We would like you to be completely happy with your order. However, should you wish to return goods for any reason:

  • the return must be pre-authorised in writing by Hinton House
  • goods should be received in a re-saleable condition.
  • a copy of the invoice or invoice number must accompany the return.